The Etiquette Factory Blog

Why couldn't someone come up with a list that includes every single thing we must teach our children before they turn 18?  Then we cou...

It’s Time to Talk About It Typically, ladies and gentlemen do not draw attention to anything that is gross, unappealing or the least...

I'm going to discuss a subject I believe we can all probably improve on - using embarrassment to try to persuade others to perform or me...

We all can struggle at times when we receive a compliment from someone. Often, it can make us feel awkward because we’re not sure the bes...

All businesses hopefully realize that the way in which they answer the telephone and communicate with their customers on the telephone is ...

Since we focused on gentlemen in the last post, I figured it was only fair to focus on ladies this month. One of my favorite groups of p...

Men, this one is for you.  Can you pass the gentleman test? If your wife, co-workers, or children were asked if you were someone they wo...