Funeral Etiquette

Hi friends.  Please don’t be alarmed at our subject matter this month.  Although it might not be our favorite topic, I know that this is very important and sometimes knowing a few skills can help all of us feel more comfortable when we find ourselves in uncomfortable situations.  How many of us have experienced the situation where someone we know has lost a loved one and we don’t quite know what we should do?  Should we call?  Should we send flowers?  Should we take over food?  What?  Let’s talk about it. 

First, I would like to share a quick story before I list a few helpful hints.  Several years ago I had a friend whose husband died very tragically and suddenly.  He was very young.  I wasn’t super close to this lady, but our children were good friends.  When I heard, I was of course so saddened and shocked that I couldn’t even fathom what she must be going through.  So...I picked up the phone to call her.  I just wanted to tell her how sorry I was.  She didn’t answer so I just left a message on her voicemail.  I can’t remember what I said, but I remember just wanting her to know how my heart ached for her and her family and that I would be spending time on my knees in her behalf.  That’s all I knew to say.  I assumed that she was surrounded by family and friends and probably was being well cared for.  To my surprise, a couple of months after this incident, I was speaking to her one day and she said to me, “Monica, do you realize that you were the only person that called me?”  I was completely shocked.  I didn’t understand and my heart hurt even worse for her.  Now please don’t think I’m telling you this so you can “pat” me on the back and say “Good job Monica.”  Not at all.  As I’ve thought about this over the years, I’ve realized that the reason they didn’t call is not because they didn’t care, but because they didn’t know how.  They were afraid they would say the wrong thing, or not know what to say and then it would be awkward, etc. etc.  I realized that day, how important it was to forget about my own comfort level, my own fears, my own inhibitions and just reach out.  We don’t have to know what to say.  We don’t have to have all the answers.  We don’t have to have ANY answers.  But we do have to let others know that we care and the only way to do that is to ACT. 

Here are a few etiquette suggestions that I think may help:
Sending a card quickly is a wonderful way to express your condolences.   It shows you took the time out of your day to send a few words of encouragement and love.
Check the obituary or contact the funeral home to find out the details of the services.  This way the family is not burdened with so many questions about the schedule.
Honor flower/donation request.  If a family requests a donation to a charitable organization in lieu of flowers, it is important to honor the family’s wishes; otherwise, it is customary to send flowers for the service.
Show your support by offering to do things for the family like; volunteer to pick up their dry cleaning, shop for groceries, deliver meals, help out with household chores.  You can also make necessary phone calls or volunteer to stay at their house and receive guests and food while the family members make arrangements at the funeral home or cemetery.
Wear Proper Funeral Attire. It’s important to dress appropriately for the service. While there is no longer a requirement to wear all black, it is always safe to wear conservative clothing in dark or neutral colors.
Arrive Early.  Make sure you arrive 15 minutes before the service begins.  Remember to turn off all cell phones and all electronic devices.
Turn on your Headlights if you are part of the funeral procession.
If a funeral procession is passing you, it is polite to pull to the side of the road until the entire procession is past.
Make sure and check in on the family a couple of days after the services.  Now is a better time for longer conversations and words of empathy and encouragement.
Remember it is more important to listen than to talk.  Usually, during these difficult times, what you do is so much more important than what you say.  Listen, hug, share a cry, pray with them and simply offer your friendship and love. 
Some suggested things to say; “I’m sorry for your loss,” “You and your family are in my thoughts and prayers,” “I’m here for you,” “Please accept my sympathy.”
There are some things, inappropriate to say.  Although they may be true, it is the family’s decision to reach to these conclusions.  For instance, “They’re in a better place,” “At least they’re no longer suffering,” “We should rejoice for their deliverance.”

Overall, just remember that a true friend is there to bear one another’s burdens, to mourn with those that mourn, to comfort those who stand in need of comfort and to lift those down trodden.  Be sincere.  Just be there.

Have a great month,
Monica Irvine
a.k.a. Mary Manners

Some of the above suggestions came from the Berry Funeral Home Website.

Fitness Center Etiquette

OK people...let’s get down to business.  I thought that since we’re all motivated to work out 7 days a week for 2 hours a day, being the first of the year and all, we might want to review a few etiquette skills for the gym.  To those of you who have already cut back to once per week for 20 minutes, I probably wouldn’t worry about etiquette but rather commitment.  Regardless, let’s review for the fun of it.

Please refrain from using your cellphone in the gym.  Here’s a couple of reasons: #1, IT’S DISTRACTING!  When others are trying to focus on running, weightlifting, watching aerobic steps or trying to breath in yoga class, they don’t want to hear a conversation about your neighbors’ dog or your husband’s socks or anything.  #2  Because since most cell phones now have cameras on them, it’s just simply not appropriate; not in the gym and most definitely not in the locker room, period.

Let’s talk hygiene.  Please don’t go to the gym if you have a bad cough or sneezing situation.  Every single person working out around someone coughing and sneezing is thinking, “GERMS” and it grosses us out.  Now let’s talk sweat.  Realizing that most of us sweat and that’s the whole idea of working out,  let’s make sure however, that our smell doesn’t go beyond our body.  Meaning, if you come to the gym already smelling bad, please shower before you go into the workout areas and cause discomfort to everyone around you.  Just try to be mindful of your smell (use deodorant).  Lastly, always wipe down your machine, especially if you were sweating while using it.  This helps all of us cut down on germs.

Please dress appropriately.  What does this mean?  It means do not wear loose, wide-leg shorts that show all your “business.”  We don’t need to see that.  Women, be aware of your “business” too.  Going to the gym is not about what you can show, but about what you can accomplish.

When you’re in the locker room, can we say “TOWEL” people???  OK, so I realize that men are sometimes more comfortable with their bodies than women, but it is not polite to assume that everyone in your company is comfortable with seeing all your birthmarks.  Remember, proper etiquette is about helping those around you to feel valued and comfortable.  This is kind of hard when someone in the locker room comes up to you to speak about carpooling or the latest stock market numbers in their birthday suit.  I can’t concentrate in these conditions people.  I beg of you to put a towel on!!!!!

Please no urinating in the gym shower.  Need I say more?  I recommend flip flops for the rest of us.

Let’s speak for a moment about groaning and grunting. :)  All I want to say is that it’s OK to do, unless it sounds like the scene of a bedroom instead of the gym.  Let’s keep these noises under control.

Please no spitting in the water fountain.  YUCK!!!  I won’t describe what I saw once in a water fountain.  I’m not sure whoever deposited it there meant for it to come out when they spit, but.....IT DID.

It’s not polite to correct someone’s form or style of exercise unless they ask for your help.

If you decide to work out with your significant other, please remember to keep your eyes on your weights.....or your significant other.

Please try not to “hog” a machine, especially in busy times.  If you are determined to stay on the stair climber for 1 hour, then consider going to the gym during the “off time.”  Usually, 30 minutes is the maximum time to use a machine when others are waiting.

Please put away workout equipment after use.  This is considerate to others who will come behind you making it easy for them to find the equipment.

OK, I’ll stop.  I think that’s enough to help all of our gym experiences to go more smoothly.  If we’re blessed enough to be able to work out at a gym, let’s be considerate, kind and aware as we enjoy this privilege.  2012, here we come!

Have a great month,
Monica Irvine
a.k.a. Mary Manners

Don't Embarrass Our Children

Hello Parents! I want to talk about how we interact with our children this month.  I know we’ve touched on this subject before, but I feel that we can’t speak of it enough.  As I have been visiting the malls, restaurants and busy areas this Holiday season, I have heard many comments that sting my heart.  So here we go.

I was standing speaking to a lady as her children were standing behind her.  The children became a little noisy (I thought perfectly acceptable since the mom and I had been yapping for sometime), but the mom turned to her children and said in a very frustrated tone, “Why are you all so rude?  Can I not have one conversation without my children acting like wild animals?”  Her children just looked down, obviously humiliated, and then she turned to finish the conversation with me.  She then said to me, “My children sometimes have manners but you would never know it today.  They embarrass me quite often.”  I told her I was impressed that her children stood quietly as long as they did and quickly told her I must hurry off.  We then went our separate ways.  Now before you say, “What’s the big deal?” let me plead my case.  It is never, never, never OK to embarrass or humiliate our children, especially in front of others.  I know we’ve spoken about not correcting our children in front of others, but that also means we never speak anything but praises about our children to others when our children are present.

This world we and our children live in today is not always the nicest place with the nicest people.  I know that our children are faced almost every day with ugliness, rudeness, teasing, bullying, and many more unpleasant things.  It is our obligation and pleasure to everyday think of how we can “build up” our children.  One way we do this is always speaking kindly of them to others.  Now I don’t mean that you’re going to go around “bragging all day” about all your child’s accomplishments but YES, let your children hear you praise them.  NEVER tell others when your children our present of how you are disappointed or frustrated with them.  These conversations should be private between you and your children in the spirit of correction with love.  Remember, it’s OK to correct, but it must be done in private.

I’ve heard moms say in front of their children things like:

“Oh, he’s not my smartest child.” or
“I do wish she didn’t have her grandmother’s nose.”  or
“He’s not very athletic but we’re hoping he excels in music.”  or
“She can be very manipulative, but we’re really watching her these days.”

Please stop!!!!  Please don’t ever speak unkindly or announce your children’s faults in the presence of your children.  Children want others to believe that they are perfect in the eyes of their parents.  They know they’re not really perfect and they know that you know they’re not, but it is a betrayal if a parent announces these hurtful comments in front of their children.

We have to guard our children’s hearts as if they are the most special, the most fragile, and the most lovely thing about our children.  Please be so careful with your words.  I am guilty of this blunder myself as I’m sure we all are.  Let’s just be more careful and strive to find and announce all our children’s strengths, so that they know we love them and that we are so proud of them.  This gives them the confidence they need to face the world.    As we strive to build them up, they will strive to continue to please us.  It’s the true nature of parent/children relationships.

Have a great month!
Monica Irvine
a.k.a. Mary Manners

Holiday Party Etiquette

It’s time to review some basic etiquette skills for the sake of your reputation and professional future.  Trust me when I say I have experience with this (not providing any further details).  As we go over party etiquette, please think of how you can apply these skills to both your company holiday parties as well as family “get-to-gathers.”  Obviously, there would be some adjustment and some irrelevant information for one or the other, but generally, the same principles apply.  Here we go:

• Everything in moderation--Remember, a lady and a gentleman, never draw attention to themselves.  This would include overindulging in our dress, eating, drinking, dancing, flirting or any other behavior that we can become the “center of attention.”  Think “CLASS,” think “HONOR,” think “DO I WANT TO BE THE STORY TOMORROW?”  With these things in mind, I think you’ll be fine.
• Dress appropriate for the occasion.  The way we dress sends a message to those in attendance; how we feel about the occasion and how we value our time there.  Consider what message you want to send to your family, co-workers or even your boss.
• Never ask if you can bring someone to the party unless the host included “...and guest,” on the invitation or personally told you to please feel free to bring along a friend with you.  This is a big NO, NO!!!!
• Make sure we honor the host by being on time and leaving on time.  First rule of etiquette...BE ON TIME!
• Be sure to thank the host who coordinated the party.  For family gatherings, it is very polite to take a gift to the host:  a plant, a book, a candle, a cookbook, etc.  Just something small, but something that shows the host you were thinking of them and appreciate their generosity in hosting the event.
• If you’re the host, a few things to remember to make your guest feel comfortable are:

1. Send invitations at least 3 weeks ahead of time (6 weeks if going to “out of town” guest)
2. Include directions in the invitation
3. Include the “dress” if a company gathering
4. Inform guest if it is OK to bring a guest
5. Be aware of community events that might affect attendance (LIKE THE TENNESSEE/FLORIDA GAME---HELLO!!!)
6. It is the host’s responsibility to make sure that all your guest makes it home safely.  Meaning, if a guest has had too much alcohol to drink, make arrangements to get them home

• Remember CONVERSATION ETIQUETTE.  OK People, now listen.  I’m not sure why this is an issue that we must discuss on a regular basis, but...I feel obligated for the sake of all our sensitive ears.  A few things to remember when speaking to others, especially at holiday functions (remember, The Happy Times), are:

1. Keep the conversation positive
2. No, they don’t want to hear about your latest Hernia
3. Don’t speak unkindly of others, ESPECIALLY YOUR FAMILY (ETIQUETTE RULE BREAKER NUMBER 336)
4. Don’t tell a story that last longer than 5 minutes---Period!
5. Yes, it’s OK to tell a few things about your children’s accomplishments this year, however, this should only take a couple of minutes.  You’re family is not writing an essay on the life and success of your little 2 year old Brewster.
6. Ask questions.  Great conversation happens when both parties make inquiries about the other person.  This shows your care and concern for those you speak with.  It sends the message, “I am interested in you and your life.”

• Be gracious.  Please no foul language, no vulgar or racist jokes (it’s not funny), no human noises (I’m talking to you DAD), no teasing others.  Teasing is actually a big deal.  You know that uncle who always wanted to know how many boys you kissed this past year.  UGH!!!  This is not cool, and more importantly, not polite.
• Never say or do anything that would embarrass another person at the party.
• Compliment others
• And finally, Remember...what’s happening today, is what’s happening tomorrow on FACEBOOK.  Beware!!

Have a great Thanksgiving.  I love this country.  I love my family.  I love being an American.  I love our American history.  Learn about it and you will  better enjoy this sacred holiday for our country.

Monica Irvine
a.k.a. Mary Manners

True Etiquette/Being Positive

What a beautiful month we have to look forward to.  I love this time of year and yes, I even love football.  When I look around and see the beauty of fall, feel the crispness in the air, and hear the geese beginning their journey south, I’m reminded of how blessed we are to live in this great country.    I love the seasons, the beauty of the earth and the goodness of people.  Well, I know it sounds like I’m being all happy and joyful right now and actually, there’s a reason for this behavior.

Did you know that it is polite to be positive, which means it is impolite to be negative.  

Well....it is!

Sometimes, I want to shout at the top of my lungs to certain people to, “Stop Complaining!!!!!”

Yes, I know things are hard and difficult and uncertain right now and I’m feeling those things too, but how in the world does it help any of us to go around complaining, whining and fussing about all the gloom and doom in the world?  It helps nothing.

I know that there are people who suffer at a level that I cannot even relate to and never will.  My heart hurts knowing others have to suffer so.  However, I know that in order to help uplift each other and support each other, we have got to become more positive. 

We Americans, forget too easily the blessings we enjoy.  We are becoming so hard and cynical towards our elected officials, our way of life, our future.  Yes, of course we’ve got problems, some very big ones, but let’s stop complaining and let’s become a part of the solution. 

Ladies and gentleman are:

1. people who look for the positive in all things
2. people who see adversity and know that this is a time to triumph
3. people who refuse to give up, complain or fail
4. people who are more concerned with their neighbors’ troubles, than their own
5. people who smile regardless of their day, so that they can help others to feel safe and comforted
6. people who look at troubled times as an opportunity to show compassion
7. people who ask themselves, “What can I do to change this situation?” and then do it
8. people who ask themselves, “What can’t I  change in this situation?” and then forget it
9. people who know that greatness comes from trying
10. people who know that a positive attitude can not only change your day, but the day of everyone around you

May we all strive to be more positive and more cheerful.  Remember, true etiquette comes when our focus is on lifting those around us. 

Happy thoughts,
Monica Irvine
a.k.a. Mary Manners

What is Manners

Hello.  Welcome to The Etiquette Factory, a blog written for the purpose of helping you teach your children great manners to ensure your child’s future success.

Why Etiquette?  I bet if we asked our children if they can remember a time when they felt embarrassed, they could probably remember more than once.

Next, if we asked them how did the people around them respond, we would get answers like; laughed at, pointed at, ridiculed but hopefully some support as well.

Making people feel comfortable is a big reason we use good manners.

Another great reason for learning good manners is that it shows you are concerned about other people and you care about their feelings.  Remember when you tripped and fell while walking down the hall at school (some of us do)?   If those around us had been taught in the “art of etiquette”, they would have known that the appropriate response was to bend down and offer help.
Next, they might have said something like, “I’m sorry you fell, you should have seen the skid marks I left the last time I fell”.

They would have know that proper etiquette means helping others feel comfortable and by doing, feelings of empathy, personal characteristics such as integrity and sincerity begin to grow and expand into feelings of self worth and self confidence.

I promise you, that as we train our children in the art of etiquette, we will see qualities like; integrity, empathy, compassion, sincerity and self worth accumulate into their character, which will help them on the road to a successful life both personally and professionally.

Join me, as we discuss lessons on etiquette and great ideas to reinforce these lessons in your home without “nagging” on our children.  Games, role playing and kind discussion are at the heart of teaching.


Have a great week,
Monica Irvine
a.k.a. Mary Manners

Proper Behavior as a School Parent

Proper Etiquette While Being a School Parent

Attention Parents of School Children; this is for us.  Thanks to many teachers from Local Schools, we now have a great list of etiquette reminders, so that when engaging, helping and visiting our children’s schools, we can be sure that we are a blessing and a help to our children’s teachers instead of the opposite.  Need I say more?  So, here we go.

1. Please, when writing your child’s teacher a note, let’s not write on the wrapper of a Subway bag.  This does not show proper thought and preparation to discuss the matter at hand.
2. Oh my!  Please let’s not send handfuls of quarters delivered by sticky “paws” to pay for the field trip costing $10.75.  Let’s be more considerate of our teacher’s time.
3. Please send in the exact amount needed for a field trip or item.  The school or teacher does not keep change on hand so please do not send in a $20.00 bill if the needed amount is different than that.
4. Let’s not send blank checks with your child to your school.  We should all know the name of our child’s school (well maybe in a perfect world), so just go ahead and fill out the check completely.
5. It’s not polite to open the classroom door and quietly creep across the room to give wee Mary Margaret Cindy Lu a hug and positive vibes to help her throughout the day.  This inevitably disturbs the rest of the classroom and causes the teacher to develop a nervous tic.
6. The day of a field trip is very hectic.  Let’s not “hang out” in our child’s classroom the hour before the field trip as this causes even more chaos in the classroom.  Just simply wait in the car or the lobby.
7. It’s not polite to bring fast food to school for lunch for your child.  It’s against the nutrition policy for most schools and is not thoughtful for the other students having to, I mean getting to, eat school lunch.
8. Teacher’s time is so valuable, as is all of our time.  Let’s not grab our teacher for just a “quick minute,” but instead, schedule a teacher conference.
9. Please don’t walk your child to the classroom if late.  Just simply let your child check into the office and then walk themselves to their classroom.  The less disruption to the class, the better.
10. Sometimes things happen and we are late picking up our child from school.  Hopefully, it’s a rare occasion.  However, it we are late, it is polite to apologize to the teacher that has to stay late too and miss working time in the classroom.  Remember, proper etiquette means we strive to always be on time.  Usually when we are late, we cause interruption in someone else’s schedule.  Just be considerate of this.
11. Be very cautious when you are in the hallways at your child’s school and speak in soft hushed tones.  If you need to take a phone call, step outside.
12. Let’s remember, a lady never dresses in a way that brings attention to herself.  If we are true ladies, we want the attention to be on those around us.  With this in mind, let’s be mindful of the way in which we dress when attending our child’s school.  Tennis outfits, immodest attire and other clothing that is not appropriate for a school setting, should not be worn inside the school. 
13. Today, teachers are feeling more pressure than ever, yet teachers are often not enjoying the benefits of being duly compensated.  So, let’s make every effort to show our gratitude to our teachers by saying, “Thank you” often and helping our teachers as often as we can.
14. A great way to support our teachers is to make sure we are fully engaged in our children’s education.  This means we need to know what’s going on and what they’re studying.  We need to work with our children in the academic subjects that need improvement.  We need to help our children become responsible in keeping up with their assignments, goals and projects.
15. Finally, let’s be polite, courteous and gracious at all times with our teachers.  Yes, there may be occasions when we disagree with a grade, an assignment, or perhaps a disciplinarian action, however we can show respect and integrity when we approach our teachers assuming each other’s intentions are always with the student’s best interest at heart.

Let’s have a great school year and let’s use our manners in and out of our schools.

Have a great month,
Monica Irvine, a.k.a. Mary Manners